WHAT IS YOUR LOCATION?
128 NE Russell Street
Portland, OR 97212
HOW DO I GET TO WONDER BALLROOM?
From south of Portland:
Take I-5 North to exit 302A. Stay straight and go 2 blocks to NE Broadway and turn left.
Turn right one block down at NE Williams and go 8 blocks to NE Russell St. Turn right; Wonder is one block up on the right, just east of NE Rodney.
From north of Portland:
Take I-5 south toward Portland to exit 302 A. Turn slight right onto N. Broadway and a sharp right on N. Flint and go 8 blocks to NE Russell St. Turn right onto NE Russell St. Wonder is three blocks up on the right, just east of NE Rodney.
The #6 MLK bus stops one block east of Wonder at Russell Street. For bus schedule, click here.
WHAT IS THE PARKING SITUATION?
We are located in a neighborhood, so there is street parking only. We ask that you respect our neighbors and do not block driveways or sidewalks as we have ADA neighbors who need clear sidewalk accessibility including crosswalks.
We are located close to downtown, so we recommend ride-shares, taxis, or public transportation. Trimet has a trip planner you can access here: trimet.org/home/planner
HOW DO I PURCHASE TICKETS?
Official Tickets, available only through Etix, are non-refundable and non-exchangeable. We are not able to look up or help with purchases from third party sellers like StubHub or SeatGeek.
Can’t find your tickets? Have them re-sent here: etix.com/ticket/resend
HOW DO I KNOW IF A SHOW IS 21+ OR ALL AGES?
All specific show information will be found on its own event page, located on the All Shows page. Last minute changes happen, so have mercy on us.
For All Ages shows, we ask your age group at time of ticket purchase. This is so we know how best to divide the room properly to comply with OLCC rules and regulations on separating minors and drinking adults.
At 21+ shows only, our OLCC license does not allow minors on the property or in the building. No exceptions.
WHAT TIME DO THE BANDS GO ON?
We don’t usually have the full run of show information until the day of the performance. Most shows have a door time, then there is an opener some time later, and then the headliners. Things change with more than two artists, and sometimes there is just one artist, and when that happens, we say it is “AN EVENING WITH” so you know they are the only ones playing that evening.
We have run sheets posted on the front doors, throughout the venue, and in the lounge in the lower level of the building when we have finalized the information.
WHAT IS THE BAG POLICY?
We do not allow suitcases or bags larger than your human body. We do thorough bag checks before entering. You may check a bag during our cold seasons at the coat check.
NO WEAPONS OF ANY KIND ALLOWED INSIDE THE VENUE.
No drugs of any kind or drug paraphernalia allowed inside the venue.
DO YOU HAVE A COAT CHECK?
Coat check starts up around October 1st and closes when it gets warm. We take it day by day starting in April. It is $3 cash per item.
CAN I BRING A WATER BOTTLE?
No water bottles or outside beverages are allowed.
We do have free water stations on each floor with biodegradable recycled paper cups, and bottled water is sold for $2 at the bars. These bottles and caps are both biodegradable Oregon Rain products.
WHAT ARE THE BOX OFFICE HOURS?
Our box office is only open on show days between 7pm -10pm. You can also buy tickets to all future shows at the box office with a reduced service fee!
Sold-out-in-advance shows may have a small amount of tickets released on the day of the show, but not always. Get your tickets early to ensure your spot.
IF I CAN'T STAND THE WHOLE SHOW, WHAT CAN I DO?
We have 36 fixed seats in our balcony for ages 21+ First Come First Serve. Balcony seats may not be open for all shows.
In that case, you can ask our security standing on either side of the stage for a chair, and they will be happy to help you.
Explore our lower lounge that has some seating and a smoking patio for those 21+. We also have two benches in our entry hallway to take a break from dancing if needed.
Wonder Ballroom is ADA Accessible, please see our info page here.
WHAT IS THE CAPACITY?
778 open floor or 450 if chairs are used.
WHAT IS THE PHOTO POLICY?
Unless you have a photo pass, (and only artists, their management, or promoter can give them out) leave your camera with a removable lens at home. Most artists do not allow photography with professional cameras at their performances without permission, and no… we will not ask for permission for you.
DO YOU HAVE LOST & FOUND?
If you leave or lose something, please contact us at info@wonderballroom.com, and we will try and reunite you with your item. Please keep in mind, we do not keep regular business hours and response may be delayed.
We will only hold lost coats, bags, or Credit Cards for 15 days. After that, we discard the items.
CAN I RENT THE WONDER BALLROOM FOR MY WEDDING, GRADUATION PARTY, FUNDRAISER, PROM OR ANY OL' TIME I WANT?
You sure can, just pop us a line here and we’ll get back to you with rental details.
HOW CAN I BE THE FIRST TO HEAR ABOUT NEW SHOWS?
QUESTIONS OR CONCERNS:
You can always email us at info@wonderballroom.com which is the easiest and fastest way to contact us for any questions or concerns.
We do still have a phone number 503-284-8686, and you can leave a message, but we do not keep regular business hours, and response is delayed, so email is the most efficient way to contact us.
If you need any assistance while at an event at Wonder Ballroom, please find a security person (there is always one on either side of the stage, a few are walking around, or at the front door, for assistance). We are here to make sure you have a good time.
Wonder Ballroom has zero tolerance for violence, sexual harassment, verbal harassment, racism or bigotry of any kind, dealing or possessing of illegal drugs, or weapons of any kind.
